As part of her work as an interior designer in South Florida, Eliza Wattiez is often tasked with interacting with clients and maintaining strong relationships with them in order to deliver the outcome that they are looking for. This is a difficult task, even in the best of times. “It requires a lot of time and dedication,” she says.
The following tips can help the client relationship to remain strong.
Always Deliver
Never make a promise to a client that you are not confident about delivering on. Repeated failure to provide what you have said you are going to provide will lead to the relationship breaking down thanks to the trust being ruined. If you can’t do what the client asks for right away, be honest about it and then work together to find a solution.
Maintain Communication
When working with a commercial client, you may find that your opportunities to meet face-to-face during the course of a project are few and far between. This does not mean that you should disregard the importance of regular communication as it relates to maintaining the relationship. If you can’t speak on the phone or in person, send an email. The key is communicating regularly, especially when an important development has occurred.
Be Patient
Eliza Wattiez works with a number of clients, each of whom has a unique way of doing things. Understand that every client relationship you form is going to be a little different and you may need to exercise patience before the relationship is able to grow.
As part of her work as an interior designer in South Florida, Eliza Wattiez is often tasked with interacting with clients and maintaining strong relationships with them in order to deliver the outcome that they are looking for. This is a difficult task, even in the best of times. “It requires a lot of time and dedication,” she says.
The following tips can help the client relationship to remain strong.
Always Deliver
Never make a promise to a client that you are not confident about delivering on. Repeated failure to provide what you have said you are going to provide will lead to the relationship breaking down thanks to the trust being ruined. If you can’t do what the client asks for right away, be honest about it and then work together to find a solution.
Maintain Communication
When working with a commercial client, you may find that your opportunities to meet face-to-face during the course of a project are few and far between. This does not mean that you should disregard the importance of regular communication as it relates to maintaining the relationship. If you can’t speak on the phone or in person, send an email. The key is communicating regularly, especially when an important development has occurred.
Be Patient
Eliza Wattiez works with a number of clients, each of whom has a unique way of doing things. Understand that every client relationship you form is going to be a little different and you may need to exercise patience before the relationship is able to grow.
